Exchange or Reprint

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EXCHANGE & REPRINT POLICY

Please note that all products sold are non-refundable. 

However, if in any case, you received a damaged product, these include manufacturer's defects such as the below, we will gladly arrange for an exchange or reprint:-

Canvas Print- Loose canvas.


Framed Print- Damaged frame/ acrylic during delivery.

 

Poster Print- Torn/ folded paper.

 

All returned products must be in original packaging and it is your responsibility until it reaches us, therefore, we would highly recommend that you return with a tracking number. 

 

Please provide close up picture of damaged product and damaged outer carton packaging for claim purposes. We will not be able to process your claim if these pictures are not provided.

 

Please click on Contact Us to submit your request. Please take note that we will only accept request for exchange or reprint within 12 hours upon your receiving date. EzyPoster (Public Packages Asia (S) Pte Ltd) will not be held responsible for defect claims later than the given duration.

 

IMPORTANT NOTE: Please take note and understand that EzyPoster (PPH Displays Design Sdn Bhd) will not provide any refunds. EzyPoster (PPH Displays Design Sdn Bhd) is not responsible for any consumer generated mistakes and errors that includes spelling, grammatical and typographical errors, dark images, low resolution/ quality images, photo rotation problems, order quantity and other ordering errors. Please kindly review all uploaded images carefully before clicking on Add To Cart.

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